Helvetia&Bristol Firenze - Starhotels Collezione, Florence - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

Via Dei Pescioni 2, Florence, Italy, 50123

The 5-star Helvetia&Bristol Firenze - Starhotels Collezione features Italy's largest historic center luxury spa spanning 5812.5 ft² and two restaurants by Cibrèo, located steps from Palazzo Strozzi and Florence's main attractions.

Italian Crafted Rooms

At Starhotels Collezione, rooms showcase hand-bevelled Italian oak floors, Murano glass chandeliers, and bathrooms in fine Italian marble. The Two Bedroom Suites offer king-size beds, oversized walk-in closets, and up to three white and grey marble bathrooms with Devon & Devon bathtubs.

Distinctive Dining Venues

The Winter Garden restaurant features an original Liberty stained-glass ceiling and chinoiserie wallpaper, while Cibrèo Ristorante presents seasonal menus with dishes like Spaghetti with Mullet Bottarga. Iginio Massari's breakfast includes freshly filled croissants and signature pastries.

Wellness and Views

The Helvetia & Bristol spa complex incorporates a calidarium, tepidarium, sudatorium, frigidarium and two spa pools within Roman-inspired thermal baths. The rooftop terrace provides views over Florence's Duomo.

Central Historic Location

The property sits 0.5 miles from Santa Maria Novella station and 6 miles from Peretola Airport. Key attractions within walking distance include the Duomo, Palazzo Vecchio, and Via Tornabuoni's luxury boutiques.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Air conditioning

room details

Check Prices

Single Room

Max:

1 person

18 m²

Bed options:

1 Single bed

Air conditioning

room details

Check Prices

Triple Room

Max:

3 persons

38 m²

Bed options:

1 Single Bed or 1 Double Bed

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Florence1000 ft

Airports

Peretola (FLR) 4.2 mi

Galileo Galilei (PSA) 50.5 mi

Train

Florence Santa Maria Novella Railway Station2300 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 60 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Babysitting/Child services
Baby stroller
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Swimming pool
Spa & wellness center
Sauna
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Garden furniture
Ironing facilities

Bathroom

Bathtub
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Dei Pescioni 2, Florence, Italy, 50123

Map view

street view

Via Dei Pescioni 2, Florence, Italy, 50123

City landmarks

Museums

Gallerie Degli Uffizi

2200 ft

Square

Piazzale Michelangelo

1.2 mi

Church

Cathedral of Santa Maria del Fiore

2100 ft

Museums

Galleria dell'Accademia

3300 ft

Museums

Pitti Palace

3000 ft

Market

Mercato Centrale

2600 ft

Church

Basilica di Santa Croce

4000 ft

Piazza Dei Pitti 1

The Boboli Gardens

4000 ft

Museums

Bargello National Museum

2100 ft

Museums

San Marco Church in Florence

3600 ft

Museums

Museum of Opera of Saint Maria of Fiore

2800 ft

Museums

Museo Galileo

2500 ft

Church

Ognissanti Church

2100 ft

Church

Brunelleschi's Dome

2000 ft

Museums

Leonardo da Vinci Interactive Museum

3000 ft

Church

Basilica of San Lorenzo

4800 ft

Nearby

Bridges

Ponte Vecchio

1500 ft

Square

Piazza del Duomo

1800 ft

Square

Piazza della Signoria

1800 ft

Museums

Palazzo Vecchio

1800 ft

Landmark

Campanile di Giotto

1300 ft

Church

Basilica of Santa Maria Novella

1300 ft

Museums

Strozzi Palace

600 ft

Museums

Riccardi Medici Palace

2000 ft

Square

Piazza della Repubblica

600 ft

Church

Battistero di San Giovanni

1100 ft

Church

Church and Museum of Orsanmichele

1200 ft

Museums

Medici Chapel

1800 ft

Piazza della Signoria

Loggia dei Lanzi

1800 ft

Restaurants

Obica Mozzarella Bar

500 ft

Via Dei Tornabuoni 16 Tornabuoni

Hard Rock Cafe

600 ft

Via De' Brunelleschi 1 Piazza della Repubblica

Restaurante Il Latini

1100 ft

Via Dei Palchetti 6/r

Bristol Winter Garden

300 ft

Via De' Pescioni 2

Procacci

400 ft

Via Dei Tornabuoni 64/R

La Bottega di Rosa

400 ft

Via Dei Vecchietti 6

Temakinho Florence Strozzi

300 ft

Piazza degli Strozzi 14/15 Rosso

Caffe Gilli

900 ft

Piazza della Repubblica Via Roma 1

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.8

Location

9.8

Service

8.2

Dining

6.8

4.5/5 based on 336 reviews

#62 of 417 hotels in Florence based on Tripadvisor

Samuel

United Kingdom, March 2025

6.2/10

My stay at Helvetia & Bristol was truly nice. The location was perfect, just a short walk from all the main attractions and shopping areas. The room was large and beautifully appointed, although the decor was a bit dated for my taste. While I loved the attentiveness of the staff, I did experience a minor issue with the morning cigarette smell in my room, but it didn't overshadow the really good hospitality I received throughout my stay.

Rooms

9.0

My room was spacious and beautifully designed, though I noticed some aspects of the decor felt a bit old-fashioned.

Service

10.0

The staff were excellent, attentive, and extremely helpful, particularly with my many requests and questions during my stay.

Location

10.0

The hotel's central location made it easy to explore Florence, being minutes away from key attractions like the Ponte Vecchio.

Dining

8.0

Breakfast was good but could use a bit more variety to match the high standards of the hotel, even though the quality of the dishes was commendable.

Facilities

8.0

The hotel offered a range of facilities, though I didn't have the chance to explore the spa and other amenities thoroughly.

Ashley

United Kingdom, February 2025

5.4/10

My stay at Helvetia&Bristol Firenze was a mix of elegance and a few disappointments. The location was perfect for exploring Florence, and the breakfast was quite good, but my initial room left a lot to be desired, being outdated and dark. Fortunately, after addressing my concerns, I was upgraded to a lovely suite which truly reflected the luxury of the hotel.

Rooms

6.0

The first room I stayed in felt dark and outdated with no sunlight. but after I voiced my concerns, I was upgraded to a beautiful suite that was light and airy with exquisite decor.

Service

9.0

The staff members were attentive and helpful. they went out of their way to ensure my needs were met, especially when it came to the room switch.

Location

10.0

The hotel's location couldn't have been better. I was just minutes away from all the key attractions and charming streets of Florence.

Dining

8.0

Breakfast was a highlight. it offered a generous selection of fresh pastries and local products, although I did wish for more variety on some days.

Facilities

9.0

The amenities were fantastic, especially the spa built over historical ruins. the attention to detail in the common areas truly impressed me.

Miles

United Kingdom, January 2025

6.2/10

My recent four-night stay at Helvetia&Bristol Firenze was marked by classic charm and high service standards, though not without a few hiccups. The rooms were elegantly renovated, but the breakfast experience could see some improvements. Wi-Fi issues detracted from my experience, and the concierges didn't impress me with their efficiency. Still, the location is unbeatable for sightseeing! 🌟

Rooms

8.0

The renovated rooms were comfortable and clean, featuring marble bathrooms and modern amenities, though I did experience some noise from neighboring rooms.

Service

7.0

While most staff were friendly and attentive, especially in the dining area, I found the concierge service lacking as they failed to assist with a restaurant reservation properly.

Location

10.0

Being steps away from the Piazza Della Repubblica made exploring Florence's landmarks incredibly convenient, which was a major highlight.

Dining

6.0

The breakfast area was beautiful, but the breakfast itself was somewhat lacking in variety and quality, which was disappointing given the hotel's overall standard.

Facilities

5.0

While there are modern amenities, I struggled with the unstable Wi-Fi throughout the hotel, which was frustrating.

Grayson

United Kingdom, January 2025

7.4/10

I had a recently upgraded suite during my stay, but to my disappointment, the view was just a wall. The hotel’s location near Piazza Della Repubblica was perfect for exploring Florence. While I appreciated the cleanliness and the comfortable marble bathroom with a jacuzzi, staff service, especially at breakfast, could have been more welcoming. The construction noise was also a downside, impacting the overall experience. 😕

Rooms

8.0

The suite was clean and beautifully presented, but the view was disappointing with just a wall outside.

Service

5.0

The concierge service was below expectations, lacking the warmth and helpfulness I anticipated, and the staff at breakfast could be quite grumpy.

Location

9.0

The hotel's location was a major highlight, allowing easy access to central Florence, perfect for sightseeing.

Dining

5.0

Breakfast was the weakest point, with limited options and not very welcoming staff. I expected more for a hotel of this stature.

Facilities

6.0

The facilities were decent but marred by ongoing construction, making for a less than peaceful environment.

Stella

United Kingdom, December 2024

5.6/10

I had an really good stay at Helvetia&Bristol Firenze. The staff really went out of their way to take care of me, especially when I got sick on my last night. The location is perfect, putting me right in the heart of Florence. However, I did notice that the dining experience could use some improvement, especially during peak hours.

Rooms

8.0

My room was spacious and comfortable with stunning decor that matched the hotel's historic charm. I loved the fresh flowers and chocolates waiting for me upon arrival. The only downside was the absence of a full-length mirror which I found a bit odd for such a nice place.

Service

10.0

The customer service at this hotel is great! The management team was super helpful with reservations and even upgraded me to a suite. They called a doctor for me when I fell ill and checked in on me several times. It really made a difference.

Location

10.0

The location couldn't be more convenient! It's close to all the major attractions, shopping, and restaurants — making it easy to explore Florence on foot.

Dining

7.0

Breakfast was good with plenty of local options, though I did find that one morning it didn't quite live up to the standard I expected. The main restaurant was closed for two nights of my stay, and the service during peak hours was less than stellar.

Facilities

7.0

While the hotel didn't offer a pool or gym, the bar area was lovely and perfect for relaxing after a long day of sightseeing. Room service was reliable, but I didn't take advantage of many other amenities during my short stay.